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Nelson, T. (2001),
“CRM or CrM:Strategies for Different Situations and Markets”,
Tanning Technology White Paper Series.

Nelson, T. (2000),
“CRM The Reality Behind The Confusion”,
Tanning Technology White Paper Series.

Nelson, T. & McFadzean, E. (1998),
“A conceptual model for facilitating group problem solving sessions”,
Leadership & Organizational Development Journal, Vol. 19, No.2.

McFadzean, E & Nelson, T. (1998),
“Identifying the competencies needed to progress from manager to facilitator”,
Leadership & Organizational Development Journal, Vol. 19, No.1 .

Nelson, T. (1997),
Managing into the 21 st Century: The Strategic Development of Tomorrows Organization,
A conference overview,
Pitman Mastering Management Web Site – www.ftmastering.com, August, 1997.

Nelson, T & Coxhead, H. (1997),
“Increasing the probability of re-engineering/culture change success through effective internal communication”,
Journal of Strategic Change, Vol.6, No1, Jan/Feb, pp.29-48.

McFadzean, E. & Nelson, T. (1997),
“A conceptual model for facilitating group problem solving sessions”,
Henley Management College – Working Paper Series, HWP9702.

Cox B. & Nelson, T. (1996),
“The Shape of the Future: Scenarios for 2026”,
Strategy: a membership journal of The Strategic Planning Society, June 1996, pp. 13-14.

 
 
 
 
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